You asked, we answered.
+ I hear air leaking from the valve. Is my paddle board defective?
No, not at all! Many inflatable paddle boards will need the air valve tightened before the first use. If you inflate the SUP board and hear a hissing sound of air coming out, grab the gray crown wrench that is included in the repair kit. Use it to tighten the value as you would tighten a screw. It should only take a half turn or so clockwise to stop the leaking air. Here is a video for demonstration.
+ How long does it take to inflate a paddle board using the manual pump?
It takes roughly 5 minutes using a hand pump (exercise is good!) or you can use an electric pump (see below).
+ Is there an electric paddle board pump I can purchase?
There are electric pumps for inflatable paddle boards and SJ Paddle Boards hopes to carry electric pumps in the Spring of 2016. For now, you can purchase them from other paddle board suppliers or Amazon. SJ Paddle Boards recommends the Bravo High-Pressure 12 Volt Pump.
+ How much does the iSUP back pack weigh?
The back pack, rolled paddle board, pump, and paddles together weigh 29 lbs.
+ What is included when I buy the Oscar 10'6" Inflatable Paddle Board? Do I need to buy a paddle?
Unlike some of our competitors, we only sell complete SUP packages that include everyting the first time paddle boarder will need to start paddleboarding. When you buy the Oscar 10'6" it will come with the inflatable paddle board, back pack, high pressure hand pump, paddle and inflatable paddle board repair kit.
+ What is the weight limit on the Oscar 10'6" ISUP?
350 lbs. is the maximum rider weight limit.
+ What is the age limit or recommendation?
There is no age limit which makes Paddle Boarding a great family activity! If some children are too young to paddle on their own, they can easily ride on the front of an adults. Always exercise caution with children and be sure all involved are always wearing a PFD and a leash.
+ How many people can I have on the paddle board at once?
You can have as many people as you can fit as long as the total stays under the maximum weight limit of 350 lbs. Kids in particular love to go for rides on the front of the Inflatable Paddle Board.
+ Will I need paddle board lessons before using my ISUP?
Paddle board lessons can be helpful but are not at all necessary. Paddle Boarding is very intuitive. Here is a basic video to get your started!
+ How do I inflate my ISUP?
Here are some helpful tips in a demonstration video. Your SJ Paddle Board ISUP is equipped with one High Pressure Valve. BEFORE inflating your paddle board, you must check to make sure the spring loaded pin is not depressed and locked in the OPEN position. To verify the valve is not open, push the pin down and turn it clockwise. If the pin stays down, you have now OPENED that valve. To close it (and not release all the air you’re going to pump) turn the pin counter clockwise so it springs back up. Now the valve is CLOSED. All inflation is done in the LOCKED/UP position and deflation is done in the OPEN/DOWN position. To attach the pump hose to the High Pressure Valve, use the appropriate nozzles and fittings which are supplied with your SJ Paddle Boards High Pressure Pump. Push the fitting into the valve and turn clockwise to lock it. Inflate the SUP until you reach between 10-15 PSI. Inflating with the manual pump should take roughly 5 minutes. After inflation, disconnect the hose from the valve and close the valve with the cap. Please Note: The valve won't be airtight until the valve is closed with the valve cap.
+ What PSI do I inflate my inflatable paddle board/ISUP to?
You can inflate the stand up paddle board to between 10 and 15 PSI. Inflating to less than 10 PSI can lead to the board sagging in the water while you stand on it. The board can handle 25 PSI but it is hard to manually pump that much and there is not much difference in 15 and 25 PSI from a performance standpoint.
+ What type of valve is this on my ISUP?
The valve is called an H3 valve. It is common for watercraft.
What is the gray wrench thing for? See above. It is used to tighten the air valve if air is slowly leaking.
+ I keep pumping but the PSI gauge is not moving, I think its broken.
The gauge on the pump will not register any PSI until the ISUP is inflated and pretty solid. You will not be able to dent it in with your finger easily and register PSI. Keep pumping and the gauge will move. Pumping should become more difficult in the end as you force air into the ISUP.
+ How do I attach the paddle boards removable center fin?
Here is a helpful video for attaching the paddle board fin. Install the removable middle fin by inserting the brass building rod in through the wider opening in the fin rail. Sliding the fin back through the rails. Unscrew ehe metallic rectangular fastener and place it in the fin rail. Line the screw up with the fastener and secure the fin to the ISUP.
+ What are the 3 fins on a padddle board for? Do I need the middle fin?
The three fins on your SUP board help with stability and turning radius. The removable middle is not needed to use your paddle board; however, it drastically helps keep your board going straight as you paddle. PLEASE NOTE: Shallow water can break your fins, so be careful when starting your SUP session near shore.
+ How do I deflate my ISUP?
Here is a helpful video for deflating the paddle board. Once your board and deck pad are completely dry, unscrew the High Pressure Valve insert and push down on the yellow valve a few times quickly to release air in a burping manner. This relieves some pressure off the valves. After roughly 5 burps, OPEN the valve cap. Deflation is much more rapid than inflation (approximately 1 minute to deflate). Next you will need to fold the board. Please note you are NOT rolling the board; you are folding it. Fold the board from the tail fin end to the top valve. As you’re folding the board, you will notice that additional air is released. After all the air has been released, turn the valve stem counter clockwise to lock in the UP/CLOSED position and replace the valve cap. This will ensure that the next time you inflate your board the air doesn't release out after your pump it up. Replace the strap around the board to hold it closed while placing it in the carrying bag.
+ What should I take with me to SUP? What other equipment do I need?
All you need to Paddle Board is a PFD (personal flotation device), swimsuit, board, and paddle. You may want a paddle board leash depending on the water conditions so the board does not get away from you if you fall in. Water-proof bags can be used to bring along your camera to capture some of the beauty on the water.
+ What does SUP or ISUP stand for?
SUP = Stand up paddle board ISUP = Inflatable stand up paddle board
+ What are the differences between SUP and surf boards?
In the simplest explanation; a Paddle Board is typically larger and wider than most surf boards. However, a SUP is not just a big surfboard that you paddle on. Stand Up Paddle is a quickly evolving new category of board; combining design elements of previous existing surf boards to create a board that the SUP rider can lean into a paddle and guide the board wherever they choose to go.
+ How do I patch a hole in my ISUP?
You can repair small punctures with the included repair kit. Please note that in order for the repair to be successful, the humidity level should be less than 60%, temperature between 65° F/77° F or 18°C/25° C. Avoid carrying out repairs in the rain or in direct sunlight. Perform all repairs in a well ventilated area and avoid inhaling glue vapors, touching or swallowing. Keep all repair materials out of the reach of children.
- Draw the shape of the patch exactly where it will be applied, and cut a round patch at least 2” / 5 cm larger than the cut/damaged area. 2. Clean the damaged area and the corresponding side of the patch with an alcohol-based grease remover and allow it to dry for 5 minutes.
- Apply 3 thin layers of glue on both the patch and the damaged area, allowing for it to dry for 5 minutes between layers until the glue feels tacky.
- When the third layer of glue is dry, apply the patch without pressing and adjust the positioning if required. Press the air bubbles which may have formed under the patch by smoothing the patch with a round object such as a spoon, starting in the center of the patch towards the outside, then clean the excess glue with a solvent.
- Drying time: 12 hours.
+ What maintenance does the ISUP need?Your SJ Paddle Boards ISUP should need little maintenance other than cleaning and ensuring it is dry before you roll it up in the back pack. Check your ISUP after each use. Rinse the board thoroughly with a mild soapy solution making sure to remove any dirt or residues of salt if you used the board in salt water. DO NOT use detergents or any type of silicone or petroleum based cleaning products. Wipe down the board and make sure it is completely dry before putting it away, paying special attention to make sure the valve area is particularly dry.
Is it ok to leave the board out in the sun? Do not leave your SJ Paddle Boards ISUP overly exposed to the hot sun. If your ISUP does receive direct sun exposure, check the pressure and deflate it slightly, otherwise the material might become overstretched. When your SJ Paddle Board isn't being used we recommend storing it in a covered shaded area to protect against ultraviolet rays to extend the life of the product.
+ How should I store the inflatable paddle board for long periods of time?When storing your SJ Paddle Board ISUP, keep it in a clean and dry location that is not affected by major variations in temperature and other damaging factors. You may store it deflated and rolled up in a bag or assembled and lightly inflated (make sure you don't subject it to deformations). Protect your paddle board from rodents and other undesirables by not storing it on a concrete surface and by placing mothballs around the board to keep mice and insects away.